Got a Question? Check out our Frequently Asked Questions (FAQs) below for everything you need to know about using EventRSVP for your next event.

📝 RSVP Setup & Customisation

Q: Can I add my logo to the ticketing page?
Absolutely. Just supply us with a hi-res vsersion of your logo and we can include it on your ticketing page.

Q: Can I customise the RSVP form for my event?
Absolutely. We tailor every RSVP form to your event needs—whether it’s dietary requirements, accessibility needs, or travel preferences, we’ve got it covered.

Q: How long does it take to set up an event page?
Most event pages are live within 1 business day, once approved.

🎟️ Guest Registration & Ticketing

Q: Do I need to use a third-party ticketing service?
No. EventRSVP handles registrations and ticketing end-to-end. From RSVP tracking to e-ticket generation, it’s all in one place.

Q: Can I limit the number of guests or offer ticket tiers?
Yes. We support guest caps, waitlists, VIP tiers, and even exclusive invite-only lists.

📲 Communications & Automation

Q: Will guests receive confirmation emails automatically?
Yes. Every guest gets an instant email confirmation and event reminders in the lead-up to your event.

Q: How will I know about my event ticket sales?
Every week, our team will supply you with a report showing the number of sales or registrations as well as a copy of the guest list.

Q: Can I add a link to the event page to our company email communications?
Absolutely, we will provide you with a link that you add to your compnay EDMs, social posts or other event communications.

📊 Event Day & Reporting

Q: How does the check-in process work?
Guests can check in using a QR code on arrival. You can track attendance in real-time from your dashboard.

Q: Can I get a copy of the “checked in” report?
Yes. We will provide you with a list of all who “checked in” so you can see who attended and who did not.

🔒 Privacy & Support

Q: Is my event data secure?
Absolutely. We use encrypted connections and secure hosting. Your guest data is never shared.

Q: Do you keep any payment information on file?
No. We use secure 3rd party Stripe to handle all payment information and do not keep any payment information on file.

Q: What support do I get?
Our team is available via phone or email during business hours, and urgent event-day support is always on standby.

👋 Still have questions?

Reach out to our friendly team at info@eventrsvp.com.au.