Frequently Asked Questions
Got a question? Below are answers to common queries about how Event RSVP supports corporate, government and not-for-profit events with professional event registration and attendee management solutions.
📝 RSVP Setup & Customisation
Q: Can I add my logo to the event or ticketing page?
Yes. Your event page can include your logo and brand elements to ensure consistency with your organisation’s identity.
Q: Can the RSVP form be customised for my event requirements?
Absolutely. Each RSVP form is structured to capture the specific information required for your event, including dietary requirements, accessibility needs, session selections, travel preferences or internal approvals.
Q: How long does it take to set up an event page?
Most event pages are live within one business day following final approval of event details.
Q: What types of events do you support?
We support corporate functions, conferences, internal training sessions, awards nights, ticketed public events, community activations and government programs. Our system is designed for events requiring structured guest management and operational oversight.
Q: Can you manage multiple events or recurring programs?
Yes. We can structure registration systems to support multi-session events, recurring programs or national rollouts, with consolidated reporting where required.
🎟️ Guest Registration & Ticketing
Q: Do I need to use a third-party ticketing service?
No. Event RSVP manages registration and ticketing end-to-end, including RSVP tracking, paid ticket processing and e-ticket generation where required.
Q: Can I limit guest numbers or offer ticket tiers?
Yes. We support guest caps, waitlists, VIP categories, tiered ticketing and invitation-only access controls.
Q: How is Event RSVP priced?
Event RSVP pricing is based on the scope of your event, including registration complexity, ticketing requirements, reporting needs and any onsite services. We provide tailored proposals to ensure alignment with your operational requirements.
Q: Can you assist with marketing communications?
Where required, we can provide high-level guidance on event registration promotion, including structured messaging and registration link distribution support.
📲 Communications & Automation
Q: Will guests receive confirmation emails automatically?
Yes. Confirmation emails and reminder communications are issued automatically based on registration status and event timelines.
Q: Can communications align with our event logistics?
Yes. Communications are structured to reflect event schedules, venue details, access instructions and relevant attendee information.
Q: Can Event RSVP integrate with our internal systems or event team?
Yes. We work alongside internal marketing, communications and event teams to ensure registration data, reporting, and attendee information align with your existing workflows.
Q: How will I track registrations or ticket sales?
You will receive regular reporting outlining registrations, ticket sales and guest list updates, providing full visibility of event progress.
📊 Event Day & Reporting
Q: How does the check-in process work?
Guests can check in via QR code scanning, assisted check-in desks or staffed kiosks. Live attendance data is immediately available for real-time monitoring.
Q: Do you provide on-site support?
On-site staff can be arranged where required to manage guest check-in, troubleshoot registration queries and ensure smooth arrival processes.
Q: Is badge printing available?
Badge printing can be integrated into the check-in process, allowing for professional name badge production on arrival where required.
Q: Can I receive a post-event attendance report?
Yes. A full attendance report, including checked-in guests, can be provided following the event.
Q: What happens if there are last-minute changes?
Our system allows for real-time updates to guest lists and event details, and our team can assist with urgent adjustments to maintain operational continuity.
🔒 Privacy & Support
Q: Is our event data secure?
Yes. We use encrypted connections and secure hosting environments to protect guest information.
Q: Who owns the event data?
All guest data collected for your event belongs to your organisation. Event RSVP manages the data securely for operational purposes and does not retain event data indefinitely.
Q: Do you store payment details?
No. Payment processing is handled securely via Stripe. Event RSVP does not retain payment information.
Q: What level of support is available?
Our team provides phone and email support during business hours, with event-day assistance available where required.